Professional Services

From financial services and insurance providers to legal and accountancy practices, Guba Tech delivers knowledge management solutions that empower professional services to efficiently and effectively serve their clients. Our collaboration and contact center solutions are designed with Knowledge Management at their core, enabling self-service and automation for routine tasks, as well as facilitating effective knowledge sharing between back-office, front-line, and customer interactions.

Our Expertise

Guba Tech supports a wide range of professional services organizations where knowledge and knowledge workers are central to their operations. Our integration expertise enables us to create a unified view of the customer for all employees, whether they are in frontline or back-office roles. Leveraging Artificial Intelligence (AI) and Robotic Process Automation (RPA), our solutions simplify and streamline basic tasks, empowering customers to self-serve.

Our knowledge management systems provide employees with instant access to customer histories and relevant documentation, reducing the time spent switching between multiple screens and systems when providing advice and support.

Automation and self-service options are key components of our Professional Services solutions, utilizing speech recognition, natural language processing, and voice biometrics to streamline customer engagement.

We guide our customers on a journey to the cloud, enabling them to transition at their own pace.

Solutions Portfolio

Best-of-breed technology

Why work with Guba Tech

Want to discuss your AI and Automation challenges?

Our team of AI and Automation experts can assist you in achieving your operational efficiency, customer experience, and employee engagement objectives.

Business Benefits of AI

Guba Tech  works with the world’s leading technology vendors to deliver Enterprise grade AI and Automation solutions including chatbots, RPA and AI enabled contact centre solutions.

Comprehensive Solutions


Unified Communications & Collaboration

Corporate necessities


Employee Engagement

Communication and Collaboration

Hybrid Working


Welsh Public Sector


Central Government

Local Government