We are pleased to announce the acquisition of 01T, experts in high-speed global networking. This acquisition strengthens our ability to provide connectivity and wide area network (WAN) services to customers who depend on resilient, high-performance networks.
We specialize in transitioning and integrating intricate legacy systems to deliver cutting-edge communication, collaboration, and contact center capabilities. Our expertise and technical know-how assist customers in realizing their digital transformation and enhancing customer experiences. Guba’s Intelligent Managed Service enables our customers to focus on their core business operations without concerns about their communication infrastructure.
Our network infrastructure is crucial to our University's operations, serving as the backbone and lifeblood of our institution. However, like many educational institutions, the demands on it are growing substantially. With our new scalable and cost-effective solution, we're not only achieving higher levels of reliability and performance today but also positioning ourselves for success in the future. In Guba Tech, we've discovered a genuine partner who can assist us in achieving our goal of utilizing technology to enhance student engagement, retention, and academic success.
Our network infrastructure forms the backbone of our operations and the lifeblood to our University. But like many education establishments, the pressure and demands on it are increasing significantly. Thanks to our new scalable and cost-efficient solution, we are not only realising new levels of reliability and improved performance today, but empowering ourselves for success tomorrow. In Guba Tech, we found a true partner that can help us realise our vision of using technology to deliver improved student engagement, retention and attainment.
Our network infrastructure forms the backbone of our operations and the lifeblood to our University. But like many education establishments, the pressure and demands on it are increasing significantly. Thanks to our new scalable and cost-efficient solution, we are not only realising new levels of reliability and improved performance today, but empowering ourselves for success tomorrow. In Guba Tech, we found a true partner that can help us realise our vision of using technology to deliver improved student engagement, retention and attainment.
As many organisations seek to adopt a ‘cloud first’ approach, they are re-platforming their core applications to run on the public cloud.
Digital innovation and evolving work patterns are presenting opportunities but also escalating risks.
Customers demand immediate responses 24/7 and want to use their contact channel of choice, while organizations want to maximize first-call resolution.
Our acclaimed cloud and managed services offer top-notch communication, collaboration, and contact center solutions. We deliver professional services, engineering expertise, and project management capabilities to assist our customers in reaching their digital transformation and customer experience objectives. With our managed support service, we enable our customers to concentrate on managing their business rather than their communications infrastructure. At Guba Tech, we prioritize the business outcomes our customers seek to attain.
Cloud technology increases efficiency, flexibility, security, and competitiveness. It gives organizations greater control over their resources
Secure Infrastructure solutions ensure that your business connectivity is always available
In this new digital age where customer experience is the only real differentiator; empower your employees and agents to make the difference
The proliferation of IT and devices combined with the drive to digitally transform business has increased both the attack surface and exposure
Our team of professional customer experience (CX) practitioners have worked across a range
Simplify the world of work. With Guba Tech’s help, choosing the right Unified Communications
From customer self-service and AI-powered agent assistance technologies, to fully AI.
It’s clear that Teams is here to stay and there are many ways that we can help you to optimize your Teams environment.
0ur fully managed mobile service; from device provision and setup to one bill for all your fixed, mobile, and unified communications usage.
Our roots lie deeply in contact and data centers, where we’ve executed numerous digital transformation initiatives for a diverse array of clients. Collaborating with some of Canada’s most secure and commercially focused organizations, we recognize that delivering exceptional customer experiences entails different approaches for different entities, with varying paths to achieving desired outcomes.
In an era of constantly shifting customer expectations and demands, meeting their needs and providing timely assistance can pose challenges, often at a high cost. That’s where we come in.
We offer a proven four-stage consultation process for enhancing customer experiences. By partnering with you, we delve into the underlying causes of issues, analyze processes, and assess customer perspectives to develop a strategy aimed at transforming your customer journey.
Outline the objectives of your customer experience program and what success looks like for you.
Conduct qualitative and quantitative research to find the root cause of the issues.
Analyse all findings and deliver a transformation strategy to achieve the objectives.
Our ability to help our customers achieve their strategic goals relies on a deep understanding of the sectors in which they operate.
