In the era of remote and hybrid working, mobile phones have become an extension of the office. Organizations with compliance and governance requirements now require access to call recordings and analytics across all their devices—whether they are landline, softphone, or mobile. They seek true one-number solutions so that employees can receive calls wherever they are, whether at home, working remotely, or in the office. Moreover, they require consistent audibility regardless of which device is utilized.
Customers with compliance or governance obligations require access to call recordings and analytics across all their devices—whether they are landline, softphone, or mobile. They seek true one-number solutions, allowing employees to receive calls regardless of their location: at home, working remotely, or in the office. Furthermore, they require consistent auditability across all devices.
Agile Mobile from Guba tech enables compliance teams to access SMS messages and call recordings for compliance or training purposes. Handsets can also be restricted from installing apps like WhatsApp and other encrypted services that might evade audit trails.
Our Agile Mobile service is ideal for public sector organizations, especially those subject to FOI and GDPR requests. It also benefits businesses in the financial, legal, and insurance sectors, where robust audit trails are essential for operations and governance.
A fully managed service provided by the Guba Tech team, the Mobile Device Management (MDM) service is designed to ensure data security on devices and facilitate remote data wiping when necessary. MDM can enforce password complexity, restrict access to the public App Store, and only permit users to deploy approved applications.
Guba Tech can deploy a Distributed Antenna System (DAS) to ensure mobile service is available in areas within buildings where the Mobile Network Operator (MNO) antenna is not within range.
Agile Mobile is part of our Manged Service offer and is supported by a dedicated team providing 24:7:365 support. All new requests, changes, barring and remote wipe requests are fulfilled by this UK based team.
