Guba Tech supports a wide range of professional services organizations where knowledge and knowledge workers are central to their operations. Our integration expertise enables us to create a unified view of the customer for all employees, whether they are in frontline or back-office roles. Leveraging Artificial Intelligence (AI) and Robotic Process Automation (RPA), our solutions simplify and streamline basic tasks, empowering customers to self-serve.
Our knowledge management systems provide employees with instant access to customer histories and relevant documentation, reducing the time spent switching between multiple screens and systems when providing advice and support.
Automation and self-service options are key components of our Professional Services solutions, utilizing speech recognition, natural language processing, and voice biometrics to streamline customer engagement.
We guide our customers on a journey to the cloud, enabling them to transition at their own pace.
With Guba Tech solutions, you can scale your solution up or down depending on customer demand. With Guba Tech's pay-per-user model, you can ensure you aren't spending more than you need to and allow for a quick uplift in resources to cover busier times of the year.
Every solution from Guba Tech is cloud-ready, allowing our customers to transition functionality to the cloud at their own pace. We provide options for public, private, or hybrid cloud solutions, all hosted in the UK's most secure data centers.
