Higher Education

Guba Tech provides networking, security, and collaboration solutions for some of the UK’s top universities. Our experience and expertise enable us to comprehend the requirements and motivations necessary to create an improved learning environment, enabling students to thrive and staff to collaborate effectively, ultimately enhancing student satisfaction.

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Our Vision

Student and staff expectations of technology are continually increasing. There is an expectation to access information from anywhere, at any time, using a wide variety of mobile devices. Moreover, the pandemic and the surge in device usage have presented new opportunities and challenges in education, particularly concerning delivery and security.

The delivery of knowledge has evolved to incorporate a blend of in-person and remote learning for many institutions. Technology plays a crucial role in powering the learning environment across various systems and learning platforms.

The necessity for robust and efficient systems for collaboration and engagement among staff, students, and faculty has never been more pronounced. The pressure on networks, systems, and IT teams to deliver is immense.

At Guba Tech, our experience in working with universities, colleges, and K12 education institutions equips us with the insight needed to provide the appropriate infrastructure, solutions, and security measures, allowing you to focus on delivering the right learning tools and experiences for students.

From secure cross-campus networks to Wi-Fi access in student accommodation, we offer a range of solutions to meet your needs.

Our Expertise

We provide universities with state-of-the-art infrastructure, cloud, unified communications, and security solutions, enabling organizations to deliver the best experience for both staff and students.

Guba Tech offers innovative, award-winning solutions that provide the right tools and technologies for secure and intelligent collaboration and communication across your campus.

Guba Tech’s cloud-first approach is essential for universities to meet the expectations of today’s students, offering them choices in communication and effective solutions to enhance student satisfaction. From solution scoping and design to our Intelligent Managed Services, we can support internal teams and provide 24/7 support for proactive prevention and rapid issue resolution.

Challenges in
Higher Education

Hybrid Learning

Hybrid learning relies entirely on efficient and effective technology and platforms. A slowdown or malfunction can quickly divert a student's attention and disrupt the learning environment for all. Your network plays a crucial role in delivering a hybrid learning environment and must be sturdy and dependable to support the educational technology tools used in lessons. Unstable or slow internet connections can significantly hinder the ability to provide adequate service to students, affecting performance, well-being, and outcomes.

Collaboration

Collaboration is essential for success in education, yet several challenges must be addressed. Students and educators should be able to collaborate both in person and remotely. This requires adequate space for each individual to have their own device, and these devices must be compatible for effective collaboration. However, this can pose difficulties for students with varying ages or types of technology compared to their peers, as well as for those who bring their own devices into the classroom environment.

Student Access

For higher education institutions, a crucial area of focus is student access and services. Institutions that have integrated student success initiatives into their IT strategies have observed enhancements in their public profile, student outcomes, and academic success metrics. Administrators need to prioritize integrations that support multiple success initiatives simultaneously. They also need to comprehend how technology shapes each student's on-campus experience. However, most solutions are not comprehensive. Universities must determine which tools are viable for their budgets and how to seamlessly integrate those tools into the IT environment.

Digital Integration

Education is experiencing a significant transformation, with technology playing a crucial role in enhancing teaching and learning processes. While many institutions have heavily invested in IT systems, these systems are often isolated and fail to collaborate or communicate effectively with each other. This fragmentation can result in inefficiencies and redundancies across educational technology applications.

Security

Education is changing rapidly. With the rise in online learning and digital communications, it is more important than ever to ensure that your institution's network security is up to date. Cyber Attacks within the sector are on the rise, with the sector experiencing a significant increase over the last couple of years. This poses a major challenge because of the time, money and resources required to enhance network security.

Distributed Networks and Legacy

Many universities have geographically displaced campus buildings and ensuring adequate connectivity, connections and management of multiple sites can be problematic. Add to this legacy and ageing equipment across campus and this can create challenges in the effective running of education tools and services. Whether adding new campus infrastructure or transitioning legacy technologies, Universities need support to guide and help them deliver the right solutions.

How we help Universities

Secure Infrastructure

Guba Tech's Secure Infrastructure solutions guarantee that university connectivity remains constant, prioritizing user experience and application performance while safeguarding against cyber threats. Our proficiency in transitioning customers to the cloud spans across all levels of the technology stack. From networking and infrastructure to the application layer, our expertise ensures seamless integration. Our service ensures security and productivity for all, with the adaptability to swiftly address evolving work patterns.

Cloud

Cloud technology offers increased efficiency, flexibility, security, and competitiveness. It provides organizations with greater control over their resources, is easily scalable based on demand, and enables businesses to future-proof themselves. Organizations and contact centers are increasingly dependent on establishing a flexible workforce, and cloud technology facilitates this transition. Guba Tech specializes in customizing solutions to meet customer requirements. Depending on your business or organization, a variety of options are available.

Unified Communications & Collaboration

Simplify your work environment. With Guba Tech's assistance, selecting the appropriate unified communications and collaboration platform will consolidate all the tools your employees require to connect, share, and collaborate through a single streamlined interface. This means that voice calls, voicemail, video, presence, and instant messaging can all be accessed from one screen. Additionally, it facilitates scheduling, conferencing, and screen and document sharing. Guba Tech - bringing everything together.

AI & Automation

We offer a comprehensive range of AI & Automation solutions to assist our customers in enhancing efficiency and enhancing both the customer and employee experience. From self-service and AI-powered agent assistance technologies to fully AI-enabled contact center solutions and Robotic Process Automation, we have the tools to meet your needs.

Microsoft Teams

Unlock the full potential of your MS Teams environment with Guba Tech. It's evident that Teams is a permanent fixture, and there are numerous ways we can assist in optimizing your Teams environment. Whether it's analyzing user data to gauge adoption and engagement, facilitating hybrid video meetings for users in your office and those joining remotely, or integrating Teams into the contact center, Guba Tech offers a variety of solutions to meet your needs.

Business Continuity

Universities face the challenge of preparing for and managing various incidents and emergencies that could disrupt learning activities. Guba Tech's Disaster Recovery solutions address this by enhancing emergency preparedness, resilience, and response (EPRR) plans. They ensure business continuity and mitigate the risk of disrupting learning in the event of a disaster, whether due to site unavailability or a malicious cyberattack. Our solutions provide the utmost resilience and redundancy, ensuring a service availability of 99.999%.

Want to discuss your AI and Automation challenges?

Our team of AI and Automation experts can assist you in achieving your operational efficiency, customer experience, and employee engagement objectives.

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Business Benefits of AI

Guba Tech works with the world’s leading technology vendors to deliver Enterprise grade AI and Automation solutions including chatbots, RPA and AI enabled contact centre solutions.